About Us
Here at TCA, it’s our mission to surpass all expectations of the customer experience by providing the most personable and professional service in the industry. With an unmatched dedication to education and client protection, we bring value to the relationship through services that go above and beyond the basic insurance transaction.
Think of us as your partner in risk management.
The TCA Difference
TCA Team
Cliff Miller, CIC
President
Cliff Miller provides leadership and strategic direction at TCA Insurance. He is passionate about business, risk management, and insurance coverage. Cliff recognizes that a client-centric mentality is key to hiring your next insurance counselor & risk manager. You will find Cliff invaluable in complex situations that require thoughtful strategy to navigating the unique challenges of today. He welcomes opportunities to invest in deliberate strategic planning through the ‘TCA-360’ risk management process.
Your relationship with a forward-thinking insurance professional starts here.
For a comprehensive list of experience, education, and accomplishments, please review: https://www.linkedin.com/in/cliffmiller/
Mark A. Ferguson
Commercial Risk Management Specialist
Mark brings a diversified professional background to his work here at TCA Insurance. His previous work in local law enforcement allows him to understand a variety of potential risks and compile the best coverage for your business or organization.
Mark also has a strong belief in the Tawas Area community and belongs to a multitude of local groups. With his wife Mindy, he has lived here, raised his children here and committed his life to making this a safe and great place to live.
Lindsey Martin, PLCS
Personal Lines Account Executive
Lindsey joined the Personal Insurance Division of TCA Insurance, Inc. in January of 2019 after investing a decade in the banking industry as a mortgage underwriter. Lindsey’s strength is in taking care of clients; she prides herself on providing a world-class customer experience. Lindsey works primarily in our Tawas office and looks forward to a lifelong career at TCA Insurance.
Lindsey was born in Tawas and graduated from Saginaw Valley State University. She and her husband have two beautiful children. In her spare time, Lindsey enjoys running along beautiful Tawas Bay, taking her kids to the local parks, and remodeling her home with her husband.
Craig Harrison
Life and Health Product Specialist
Craig Harrison has been in the health, life and annuity industry since graduating from Central Michigan University in 1987. He is licensed with multiple different companies as an independent agent. He currently resides in the Auburn area with his wife Carol, and two children, Brendan and Morgan. In his spare time, he enjoys hunting, fishing, playing softball, gardening and camping.
Hannah Moran
Commercial Lines Account Manager
Hannah joined the Commercial Insurance Division of TCA Insurance, Inc. in June of 2023. Prior to joining the TCA team, Hannah dedicated 3 years to Human Resources in a global automotive manufacturing organization. Hannah also spent 1 academic year at a technical school teaching Business Management before transitioning to her career path at TCA Insurance.
Hannah’s strength is in her problem solving, organization, and professional skills. Hannah works primarily in our Tawas office and is eager to continue to develop relationships with those inside and outside of the Tawas community.
After graduating from Tawas Area High School, Hannah completed her bachelor’s degree in Business Administration through Northwood University. Outside of the office, Hannah enjoys traveling, photography, skiing, and hunting.
Riley Klinger
Commercial Lines Account Manager & Claims Concierge
Riley is joining TCA Insurance after a summer of interning in the office. She is a 2020 graduate from Tawas Area Schools and is now studying at Central Michigan University to earn a degree in Business Management & Administration. Formerly, she sat on the Tawas City Planning Commission as the first youth inductee where she expanded her knowledge of municipal government, the Tawas community, and provided a voice for the younger generations effected by the city’s decisions. This impacted her decision in her college degree path greatly. Riley has an open mind to learning the insurance world and is excited to be part of it.
When Riley isn’t studying or working, she enjoys spending time with her family and exploring the nature and beauty Tawas has to offer.
Lindsay Puchovan
Personal Lines Account Manager
Lindsay joined the Personal Insurance Division of TCA in January of 2024. Prior to joining TCA, she worked in the Tawas area for a large nonprofit organization for eight years. Lindsay prides herself on being responsive and organized. She has a great deal of compassion for others, making everyone feel important and heard. Lindsay primarily works out of our Tawas office and is eager to build relationships with TCA clientele.
Lindsay is most proud of her accomplishments as a wife and mother. She is passionate about all things local and handmade; she currently serves as an active board member for a local non-profit food co-op. Lindsay and her family enjoy being outdoors, whether that be in the woods with their hunting dogs, or out on the water with their boat.
Justin Hill
Personal Lines Agent
Justin is a devoted husband and father who treasures spending quality time with his wife and their three children. An enthusiastic traveler, he finds peace and inspiration in the mountains and on the water. For 15 years, Justin cultivated his passion for photography, running a thriving business that captured enduring moments.
Transitioning his expertise, drawing from his years of storytelling through the lens, he now applies his keen eye for detail and understanding of people’s needs to guide clients through the complexities of insurance with assurance. Beyond his professional endeavors, Justin enjoys renovating houses, bringing new life to spaces, being actively involved in his church and community. When he’s not safeguarding others’ futures or immersed in creative projects, Justin loves exploring new destinations with his family and cherishing the natural beauty that surrounds them.
Jade Lutz
Personal Lines Agent
Jade is Native to the Tawas Area growing up on the shores of Lake Huron. She has a great love for the community as well as the beauty of our Great Lake State. After high school she obtained her Bachelor’s Degree at Northwood University, studying both business administration and minoring in management. She is a wife and loving mother of three beautiful children. Her passion for helping others and caring persona brings a breath of fresh air to the insurance industry.
With several years of experience, she has seen first-hand the importance of having proper coverage in place. Specializing in life needs analysis as well as other personal lines, Jade takes great comfort in being able to review, assess and further implement coverages that not only protect her clients from the unexpected but benefit them by bringing them that much closer to their financial goals.
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