About Us
Here at TCA, it’s our mission to surpass all expectations of the customer experience by providing the most personable and professional service in the industry. With an unmatched dedication to education and client protection, we bring value to the relationship through services that go above and beyond the basic insurance transaction.
Think of us as your partner in risk management.
The TCA Difference
TCA Team
Cliff Miller, CIC
President
Cliff Miller provides leadership and strategic direction at TCA Insurance. He is passionate about business, risk management, and insurance coverage. Cliff recognizes that a client-centric mentality is key to hiring your next insurance counselor & risk manager. You will find Cliff invaluable in complex situations that require thoughtful strategy to navigating the unique challenges of today. He welcomes opportunities to invest in deliberate strategic planning through the ‘TCA-360’ risk management process.
Your relationship with a forward-thinking insurance professional starts here.
For a comprehensive list of experience, education, and accomplishments, please review: https://www.linkedin.com/in/cliffmiller/
Mark A. Ferguson
Commercial Risk Management Specialist
Mark brings a diversified professional background to his work here at TCA Insurance. His previous work in local law enforcement allows him to understand a variety of potential risks and compile the best coverage for your business or organization.
Mark also has a strong belief in the Tawas Area community and belongs to a multitude of local groups. With his wife Mindy, he has lived here, raised his children here and committed his life to making this a safe and great place to live.
Lindsey Martin, PLCS
Personal Lines Account Executive
Lindsey joined the Personal Insurance Division of TCA Insurance, Inc. in January of 2019 after investing a decade in the banking industry as a mortgage underwriter. Lindsey’s strength is in taking care of clients; she prides herself on providing a world-class customer experience. Lindsey works primarily in our Tawas office and looks forward to a lifelong career at TCA Insurance.
Lindsey was born in Tawas and graduated from Saginaw Valley State University. She and her husband have two beautiful children. In her spare time, Lindsey enjoys running along beautiful Tawas Bay, taking her kids to the local parks, and remodeling her home with her husband.
Kyle Stonehouse, PLCS
Personal Lines Agent
Kyle joined the Personal Insurance Division of TCA Insurance, Inc. in January of 2018 after investing a decade in retail auto sales. Kyle’s strength is in his knowledge of protecting personal assets. Kyle works primarily in our Grayling office and is heavily involved in various community organizations in Crawford County. He is an active member of the Grayling Rotary Club, the North Central Michigan Community Foundation, and the Michigan Canoe Racing Association (MCRA).
Kyle is a competitor in many regards. He strives to earn the trust of our clients through hard work and thoughtful consideration. He is also an avid paddler that has completed the AuSable River Canoe Marathon multiple times.
Nicole Foster
Manager of First Response
Nicole joins the TCA Insurance as a former 2005 Tawas Area graduate. She has recently worked with Northeastern Michigan Community Service Agency; a nonprofit organization that services 11 counties throughout Northern Michigan. Her experience and strengths are rooted in providing quality care and developing strong lines of communication with our community.
She enjoys spending time with her three sons in her downtime, switching between soccer and hockey. Her hobbies include photography and traveling.
Craig Harrison
Life and Health Product Specialist
Craig Harrison has been in the health, life and annuity industry since graduating from Central Michigan University in 1987. He is licensed with multiple different companies as an independent agent. He currently resides in the Auburn area with his wife Carol, and two children, Brendan and Morgan. In his spare time, he enjoys hunting, fishing, playing softball, gardening and camping.
Hannah Moran
Commercial Lines Account Manager
Hannah joined the Commercial Insurance Division of TCA Insurance, Inc. in June of 2023. Prior to joining the TCA team, Hannah dedicated 3 years to Human Resources in a global automotive manufacturing organization. Hannah also spent 1 academic year at a technical school teaching Business Management before transitioning to her career path at TCA Insurance.
Hannah’s strength is in her problem solving, organization, and professional skills. Hannah works primarily in our Tawas office and is eager to continue to develop relationships with those inside and outside of the Tawas community.
After graduating from Tawas Area High School, Hannah completed her bachelor’s degree in Business Administration through Northwood University. Outside of the office, Hannah enjoys traveling, photography, skiing, and hunting.
Erin Klinger
Administrative Assistant
Erin Klinger joined TCA Insurance in 2023 as an Administrative Assistant. Erin also works as a classroom teacher for Tawas Area Schools.
Erin lives here in Tawas City with her husband and her two daughters. She enjoys reading, walking her dog and cross-country skiing.
Riley Klinger
Commercial Lines Account Manager
Riley is joining TCA Insurance after a summer of interning in the office. She is a 2020 graduate from Tawas Area Schools and is now studying at Central Michigan University to earn a degree in Business Management & Administration. Formerly, she sat on the Tawas City Planning Commission as the first youth inductee where she expanded her knowledge of municipal government, the Tawas community, and provided a voice for the younger generations effected by the city’s decisions. This impacted her decision in her college degree path greatly. Riley has an open mind to learning the insurance world and is excited to be part of it.
When Riley isn’t studying or working, she enjoys spending time with her family and exploring the nature and beauty Tawas has to offer.
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